Goldsmith, Marshall; Reiter, Mark
Marshall Goldsmith examines the environmental and psychological triggers that can derail us at work in in life.
Triggers follows on from Marshall's book 'What got you here won't get you there.' In Triggers he explains how triggers in our psyche and the environment create reactions in us.
These triggers are omnipresent and unrelenting. Our reactions can often result in unhelpful behaviour. Marshall offers the concept of 'active questions' to create time for reflection and opportunities to follow up so we can, over time learn to control our responses and learn more helpful responses.